^{Festive Season Arrangements}

Festive Season Arrangements 

Exclusive Car Bows & Covers, as well as Exclusive Rentals, will be closing for the Festive Season during December 2025/January 2026 

Exclusive Car Bows

Closed:               15 December 2025 – 12 January 2026 

Last Date to Send us Artwork for Branded Items:  20 November 2025 

Last Dates to Place Orders_{(Payment of Deposit needs to reflect by this date. Balance to be paid before Releasing of order)} 

Branded Orders:            24 November 2025 _{(Artwork needs to be approved by this date)}

Non-Branded Orders:      1 December 2025

 Last Date to Collect Completed Orders: 15 December 2025 _{between 9:00 & 12:00}

Last Date to Place Orders for the beginning of the 2026: 15 December 2025 _{before 12:00 (Payment of Deposit needs to reflect by this date. Balance to be paid before Releasing of order)} 

Last Date for sending our Progress Reports:  11 December 2025 

_{All orders that have not been completed before we close for the Festive Season, will be finalized when we open in January 2026. Please make sure to place your orders in time.}                

First Date to Send us Artwork for Branded Items for 2026:  12 January 2026

First Date to Place Orders: 12 January 2026 

First Date to Collect Completed Orders: 13 January 2026 _{between 9:00 & 12:00}

First Date for sending our Progress Reports:  13 January 2026 

Exclusive Rentals

Closed:               18 December 2025 – 8 January 2026 

First Date to Book your Rental Bow for the Festive Season:  1 November 2025 Last Date to Book your Rental Bow:   15 December 2025 _{(Payment of Deposit & Rental needs to reflect by this date. Refund will be paid back on Return, if in the same condition and in time as arranged.)} 

Last Date to Collect Rental Bows:      18 December 2025 

First Date to Return Rental Bows:       12 January 2026   

We would like to thank you for your Business during 2025, and we hope that we will be assisting you again early in the New Year. We wish you and your family, a Happy Festive Season and a Prosperous 2026.  

The Exclusive Car Bow Family

^Emails

In the past we experienced some problems with our emails. Some come through, and some didn’t. 

I would like to ask you to please resend any emails that I did not respond to within 2 working days _{(Excl Friday's, Public Holiday's & Festive Season Closure)},   

to 

sales@exclusivecarbows.co.za    

and cc the following three email addresses, to double check that we did receive your mail and respond back to you ASAP 

bows.covers@gmail.com , exclusivecarbows@gmail.com  & LizzyWalt2024@gmail.com 

You are more than welcome to send us a WhatsApp to confirm that we did receive your email, if we did not respond within 2 working days _{(Excl Friday's, Public Holiday's & Festive Season Closure)}

082 761 5354

We do apologize for the inconvenience. 

Our Process is as follows: 

1. We prepare a Quote according to the information provided
2. The client Approve the Quote, with all relevant information needed on the Invoice
3. We prepare an Invoice
   • For Branded Option:
   • As soon as we received the POP for the Deposit amount, as per your Invoice:
     • The client sends us ALL the information needed for the Branding (Logo’s in PDF or JPEG, as well as all additional wording, color, etc.)
     • We order your Fabric on the next Wednesday Order date. (Fabric & Supply orders are ONLY done on a Wednesday, for all Deposits paid. If not Paid in time, it will be ordered with the next order date)
     • We send all the Branding information to the Embroiders or the Printer to do the Digitizing. The Digitizing does not always just take a day or two, as our Embroiders and Printers are extremely busy. They forward it to us at their earliest convenience
     • We forward the Artwork done by the Embroiders or Printers back to the client for approval
     • As soon as the client has Approved the Artwork in writing, we send the fabric to the Embroiders or Printers to start working on the order. They do not get the fabric before we received approval from the client in writing
     • The minute we get the fabric with the branding back from the Embroiders or the Printers, we will start working on the order
   • For None-Branded Option:
   • As soon as we received the POP for the Deposit amount, as per your Invoice: 
     • We order your Fabric on the next Wednesday Order date. (Fabric & Supply orders are ONLY done on a Wednesday, for all Deposits paid. If not Paid in time, it will be ordered with the next order date)
     • As soon as we receive the delivery, the fabric will go to the seamstress to start working on your order
4. We keep all our clients updated on the progress of their order, on a weekly base
   • Depending on the number of orders we get in:

• For all orders with Branding, we allow 20-25 working days, as we outsource to Pretoria’s best, and unfortunately, due to all the orders they are getting in most of the time, they are not always able to get work done as fast as they would like.
• For all work with No Branding, we allow 15-20 working days, especially when we receive orders for colours of fabric that is a bit harder to get hold of from time to time. 

• Please keep in mind that every item is hand-made by our ONE Inhouse Seamstress and are not made by mass production.
• That is not to say that an order will take this long, as it hardly ever happens, but rather be prepared to wait a little longer and get your order earlier than the other way around!
4. As soon as your order is done:
   • We will inform you via email to
     • request the Balance to be paid
     • request the information needed for all courier purposes. Collection dates and times will also be on this email.
5. If you still have an amount outstanding, you will have to pay the remaining amount BEFORE collection / delivery will take place.
6. We kindly ask you to forward us pictures of your order, after you have received it, for our marketing purposes.
7. You are also welcome to leave a review for us on Facebook or on our website.

Just a reminder that we only order and get our fabric delivery once a week on a Monday. If we missed it this week, it would have to wait for next week Wednesday before we will be able to place the next order.

PS: All quotes are only valid for 30 days, and are there after subject to change due to supplier's price increases, etc. 

If you have any questions, please feel free to contact us directly.